Effective Date: August 7, 2026
This Return, Refund & Cancellation Policy (“Return Policy”) governs returns, refunds, replacements, and cancellation requests for purchases made from Stages Cards LLC (“Stages Cards,” “Company,” “we,” “us,” or “our”).
This Return Policy is incorporated into our Terms of Service.
Nothing in this policy is intended to waive, exclude, or limit any consumer right or legal remedy that cannot lawfully be waived, excluded, or limited.
All sales are final.
Stages Cards LLC does not accept returns or provide refunds solely because a customer changes their mind, experiences buyer's remorse, no longer wants the item, finds a different item elsewhere, or believes the item's market value has changed.
However, an item may qualify for a return, refund, replacement, or other remedy if it is materially not as described or pictured, if the wrong item was shipped, or if another remedy is required by applicable law.
Customers are responsible for reviewing the complete product listing before completing a purchase.
This includes reviewing:
If you have questions about an item before purchasing, we encourage you to contact us before placing your order.
If you receive an item that is materially different from the item represented in the applicable listing, or if we send you an item different from the item you ordered, you must contact us within three (3) calendar days of confirmed delivery.
Claims must be submitted by email to:
The claim must include:
We may request additional photographs or information reasonably necessary to evaluate the claim.
Failure to notify us within the three-day period may result in the claim being denied, except where applicable law provides otherwise.
Applicable products are shipped with a tamper-evident seal.
The customer should inspect the item carefully before breaking, removing, altering, or otherwise disturbing the tamper seal.
If a tamper seal is broken, removed, altered, damaged, or otherwise tampered with after delivery, the item is generally ineligible for return, refund, or replacement.
This restriction exists because breaking or removing the seal may prevent us from verifying that the item returned is in the same condition and is the same item that was shipped.
This restriction does not apply to the extent that applicable law requires a return, refund, replacement, or other remedy notwithstanding the condition of the seal.
Do not return an item without prior written authorization from Stages Cards LLC.
If we determine that a return is appropriate, we will provide instructions regarding the return.
Unauthorized returns may be refused or may not qualify for a refund.
Unless otherwise agreed in writing or required by applicable law, an approved return must be received in substantially the same condition in which it was delivered.
Where applicable, this includes:
We may inspect returned merchandise before issuing a refund or replacement.
Stages Cards LLC does not provide or reimburse return shipping costs unless we expressly agree otherwise in writing or reimbursement is required by applicable law.
When a return is approved, the customer is generally responsible for the cost of securely packaging and shipping the item back to Stages Cards LLC.
Customers should use a shipping service that provides tracking and, where appropriate, insurance.
Unless otherwise required by law, Stages Cards LLC is not responsible for an item lost or damaged while being returned by the customer.
If a return is approved and the returned item satisfies the requirements of this policy, Stages Cards LLC will issue the applicable refund to the original payment method, subject to the processing procedures of the payment provider.
Refund timing may vary depending on the payment processor or financial institution.
Unless otherwise required by applicable law or agreed to in writing, return shipping costs are not refundable.
Where appropriate and available, Stages Cards LLC may offer a replacement instead of a refund.
A replacement is subject to product availability.
If the same product is unavailable, we may offer another appropriate resolution, including a refund, where required or appropriate.
If we shipped an item different from the item ordered, contact us within three (3) calendar days of confirmed delivery at:
Include photographs of the item received, packaging, and shipping label.
We will review the claim and, where appropriate, provide instructions for resolving the error.
Customers should inspect packages immediately upon delivery.
If an item appears to have been damaged during shipment, retain:
Contact us within three (3) calendar days of delivery and provide photographs of the damage and packaging.
We may request additional information to evaluate the claim or assist with a carrier claim.
Subject to rights that cannot legally be waived or limited, returns will generally not be accepted for:
Our product descriptions and photographs are intended to accurately represent the products being offered.
A material discrepancy between the item received and an express representation in the applicable listing may qualify for a remedy under this policy or applicable law.
Minor photographic differences resulting from lighting, photography equipment, screen settings, or similar circumstances do not necessarily constitute a discrepancy.
For professionally graded cards, Stages Cards LLC does not guarantee future grading outcomes or changes in grading standards.
A customer's disagreement with a third-party grading company's assigned grade, without a material discrepancy from the product listing, does not by itself create a return right.
If you wish to cancel an order, contact us as soon as possible at:
We will attempt to accommodate cancellation requests received before shipment.
Once an order has shipped, cancellation may no longer be possible and the transaction will be governed by this Return Policy and applicable law.
Customers should contact Stages Cards LLC regarding legitimate order issues before initiating a payment dispute when reasonably possible.
Nothing in this section prevents a customer from exercising a lawful right to dispute an unauthorized or otherwise legally disputable transaction.
We reserve the right to provide relevant order, payment, shipment, communication, and product records to a payment processor or financial institution in connection with a dispute.
This Return Policy shall be interpreted consistently with applicable Pennsylvania law and other applicable federal and state laws.
Nothing in this policy is intended to eliminate or restrict any warranty, consumer protection, or legal remedy that cannot lawfully be eliminated or restricted.
Pennsylvania's Uniform Commercial Code recognizes certain express and implied warranties in sales of goods and establishes specific requirements concerning exclusion or modification of implied warranties.
Stages Cards LLC may update this Return Policy from time to time.
The policy applicable to a particular purchase will generally be the version in effect and presented to the customer at the time of purchase, subject to applicable law.
All return, refund, cancellation, and product-discrepancy inquiries should be directed to:
Stages Cards LLC
Email: StagesCardsLLC@gmail.com
Please include your order number and sufficient information for us to identify and evaluate your request.